Privacy Policy
Privacy Policy โ Faiz e Rabbi Travels (Travel & Tourism)Your Privacy, Our ResponsibilityAt Faiz e Rabbi Travels, we value your trust and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us. By using our services or making a booking, you agree to the terms described here. We may update this policy from time to time to improve transparency and protection.๐ What Information Do We Collect?When you book a package or make an inquiry, we may collect the following details:Full NameEmail AddressPhone NumberResidential AddressPassport Details (only when required for visa or Umrah services)Payment Information (processed through secure third-party gateways)Note: We do not store credit or debit card details on our servers. All payments are handled securely by authorized payment providers.๐ฆ How Do We Use Your Information?Your information is used strictly for service-related purposes, including:Booking & Reservations: To confirm flights, hotels, or transport arrangementsCustomer Support: To respond to inquiries and provide assistanceAccount Management: To manage bookings and future servicesFeedback & Reviews: To improve our servicesPromotional Communication (Optional): Offers or updates, only if you choose to receive themWe never sell or rent your personal data to third parties.๐ค Information SharingWe only share limited information with relevant partners when necessary, such as:Airlines and travel partnersHotels and transport providersVisa or documentation agencies (only if services are requested)Secure payment gatewaysFinancial data is never stored or misused.๐ฑ Mobile Use & Location DataWhen accessing our services via mobile devices:Location data may be used to improve service relevanceLocation sharing can be disabled from your device settingsThe same privacy standards apply across desktop and mobile platforms.๐ Data SecurityWe use industry-standard security measures to protect your information. Access to sensitive data is restricted to authorized personnel only, and systems are monitored to prevent unauthorized access.๐ Final WordAt Faiz e Rabbi Travels, your privacy is treated with the same respect as your journey. Whether you are traveling for Umrah, leisure, or business, your personal data remains protected at every step.โYour journey is spiritual. Your data is sacred.โRefund Policy โ Faiz e Rabbi Travels (Travel & Tourism)Travel Plans Can Change. We Understand.We aim to offer a fair and transparent refund process for airline ticket bookings. Please review the policy carefully before confirming your purchase.๐งพ 1. Refund EligibilityTraveler CancellationsRefund eligibility depends on the airlineโs fare rules. Some tickets are refundable, while others are non-refundable or partially refundable.Airline CancellationsIf an airline cancels or significantly changes a flight, refunds or rebooking options are processed according to airline policies.๐ 2. Refund Request ProcessTo request a refund, the following details are required:Passenger Name(s)Booking Reference NumberAirline Confirmation Code (if available)Reason for CancellationEach request is reviewed according to fare rules and airline conditions.๐ฐ 3. Refund CalculationApproved refunds may include deductions for:Airline cancellation penaltiesAdministrative or service chargesRefunds are processed through the original payment method or approved alternatives. Processing time varies depending on airlines and payment providers.โ 4. Non-Refundable ChargesBooking or service feesThird-party payment gateway chargesThese charges are outside our control and are non-refundable.๐ 5. Policy UpdatesFaiz e Rabbi Travels reserves the right to update or revise this policy without prior notice. Any changes will be reflected on this page.Note: This policy applies only to flight ticket bookings. Other services such as hotels, transport, or visa assistance follow their respective provider policies.๐ค Weโre Here to HelpOur goal is to keep your travel experience smooth and stress-free, even when plans change.